Support
HOSTPOS service team can provide repairs, training, software support, reprogramming of menus and additional expanding.
![Support software 1](https://hostpos.com.au/wp-content/uploads/2023/06/700x400_Support.png)
![Support software 2 ICRTouch software Partner](https://hostpos.com.au/wp-content/uploads/2023/03/ICRTouch-logo.png)
![Support software 3 ICRTouch Gold Partner 2023 accreditation](https://hostpos.com.au/wp-content/uploads/2023/03/Gold-Partner-Logo-Dark-RGB-2024.png)
Repairs
On site Hardware Maintenance
Allowing for a technician to assess and attempt to fix hardware equipment on site within 1 business day.
Hardware Returns
Return the item back to HostPOS support team to have it looked at by the manufacturer. In most cases HostPOS support would have a similar rental device for you whilst your hardware is with the manufacturer. Call for pricing information.
Training
ICRTouch training by a HOSTPOS technician on site or remote connection.
Training Charges
Please call for pricing information.
Remote Support Charges
Please call for pricing information.
Support Charges & Conditions
ICRTouch training by a HOSTPOS technician on site or remote connection.
Phone and remote connection support
Installation and technical support is provided by a third party supplier and not directly by HOSTPOS.
Hours of operation: 9:00am to 5:00pm AEST business days.
(fees apply)
Extended Hours
7 days a week.
POS on Site Service
Please contact our service team for more information or to book an appointment by phone at 1300776014 or email at support@posptyltd.com.au