LeftAligned white logos 0015 0001 Aligned logos 0013 CollectionPoint

Order status displays

Customer-facing order status display screens

CollectionPoint on Tv screen
ICRTouch software Partner
ICRTouch Gold Partner 2023 accreditation

EPoS software

Queue-bust effectively and efficiently with CollectionPoint displays that integrate with your ICRTouch EPoS. Keeping customers informed of their order status you’ll be reducing complaints and improving customer experience.

CollectionPoint display screens show order status so customers can be kept informed on their order progress. Ideal for takeaways, quick service restaurants, cafes, attractions, warehouses and waiting rooms, the intelligent solution integrates seamlessly with the wider EPoS ecosystem, automating the whole process.


Use screen space to advertise to your customers. Let customers know all about your services as they anticipate their collection.

Automated Collections

Collection notifications are called from the CollectionPoint remote or when the kitchen finish a ticket on TouchKitchen.


When an order is ready to collect, an animation for the corresponding ticket will pop up on screen, along with an audio announcement.

Automated Orders

When an order is placed on TouchPoint, the order gets sent straight to CollectionPoint.

Two TV screens hanging from ceiling showing CollectionPoint software by ICRTouch

Staff can keep an eye on progress via the order status controller

Once an order has been prepared and it is ready for collection, use TouchPoint or TouchKitchen to finish the order ticket and send a notification to CollectionPoint to announce the order is ready to be collected.

If a customer misses their call it’s no problem, as the CollectionPoint remote control allows staff to recall missed orders at the touch of a button.

Reduce queues

Keep the queues away from the counter at busy times and allow your customers to browse as they wait for their order to be prepared.

Estimated wait times

Let customers know how long their wait is likely to be with automatically generated wait times.

Individual order progress

Individually show the status of all orders on the screen, such as 'preparing', 'cooking' & 'ready'

The benefits